Get Dr Martens boots from Dumfries' No.1 Outdoor Shop

Shipping & Returns

1. We currently deliver to UK and Europe (EU), Canada, Australia and New Zealand.

2. Shipping Costs are calculated on a per item basis for pairs of boots and for large items of outdoor clothing or waterproofs due to the size and shape of the packaging. For small items such as Nikwax polish or Saltire Buffs, delivery to the UK is free for up to 5 items, after which there is a £5 charge.

Example: the shipping charge for each pair of shoes or boots is included as part of the final delivered price as follows:

UK: £5
Europe: £10
Canada, Australia, New Zealand: £20

3. Payment for items is taken at the point of sale using our secure online payment service provided by SagePay. If† your item is out of stock we will backorder it for you but we will email you with the option of cancelling the order if you would rather not wait.

4. Providing the items are in stock, we will send your order straight away. You will normally receive your order within 4 working days. We despatch goods from our shop Monday to Saturday (excluding bank holidays). Goods must be checked before signing receipt from carrier.

5. Goods may be returned if unsuitable in original condition within 28 days. All the original packaging must be intact. Any return postage costs must be paid for by the customer. Upon receipt of the item in original condition, a full refund will be made. If you are requesting a replacement size because you have ordered incorrectly you will be charged for postage on the replacement. We reserve the right to change prices without prior warning with the exemption of a valid order in progress.
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