1. We currently deliver to UK and Europe (EU), Canada, Australia and New Zealand.
2. Shipping Costs are calculated on a per item basis for pairs of boots and for large items of outdoor clothing or waterproofs due to the size and shape of the packaging. For small items such as Nikwax polish or Saltire Buffs, delivery to the UK is free for up to 5 items, after which there is a £5 charge.
Example: the shipping charge for each pair of shoes or boots is included as part of the final delivered price as follows:
Canada, Australia, New Zealand: £20
3. Payment for items is taken at the point of sale using our secure online payment service provided by SagePay. If† your item is out of stock we will backorder it for you but we will
email you with the option of cancelling the order if you would rather
4. Providing the items are in stock, we will send your order straight away. You will normally receive your
order within 4 working days. We despatch goods from our shop Monday to
Saturday (excluding bank holidays). Goods must be checked before
signing receipt from carrier.
5. Goods may be returned if unsuitable in original condition within 28
days. All the original packaging must be intact. Any return postage
costs must be paid for by the customer. Upon receipt of the item in
original condition, a full refund will be made. If you are requesting a
replacement size because you have ordered incorrectly you will be
charged for postage on the replacement. We reserve the right to change
prices without prior warning with the exemption of a valid order in
Get Dr Martens boots from Dumfries' No.1 Outdoor Shop